Privacy Policy

Introduction

Neovia Logistics Services, LLC and our subsidiaries and affiliates (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with the practices described in this Privacy Policy.

This notice describes the types of information we may collect from you or that you may provide when you visit the website www.neovialogistics.com (our “Website“), including any information you provide should the Contact Us form be accessed, filled out and submitted, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This notice applies to the personal information, if any, collected through our Website, regardless of the country where you are located. To the extent we collect, store and use your personal information, we do so in accordance with applicable laws, including the European Union General Data Protection Regulation (EU) 2016/679 (the GDPR), in the countries in which we operate.

We will not provide any personal data obtained to third parties. In a normal browsing situation wherein no personal data is collected, we do not support right of access, rectification, erasure or restriction of processing.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children’s Online Privacy

We do not direct our Website to minors and do not knowingly collect personal information from children under 13 or as defined by local legal requirements. Our Website is not intended for children. No child may provide any information to or on the Website. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us at

Neovia Logistics Services, LLC
8840 Cypress Waters Blvd.
Suite 140
Dallas, TX 75019
U.S.A.
Attn: Privacy
[email protected]

Information We May Collect About You

We may collect information from and about you, including:

Usage & browsing information. Non-personal details about the details of your visits to our Website, including traffic data and other communication data and the resources that you access and use on the Website.
Device & browser information. Information about your computer and internet connection, including your IP address, operating system, and browser type.
Personal data. Personal data that we could reasonably use to directly or indirectly identify you, such as your name, email address, phone number, and personal information in content and comments uploaded, sent, shared, or inputted through the Contact Us form.

How We Collect Information About You

We use different methods to collect data from and about you including through:

Direct interactions. You may give us information about you by filling in forms, including the Contact Us form, or by corresponding with us by phone, email or otherwise.
Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns as specified above.

The Technologies We Use For Automatic Data Collection May Include Cookies

Cookies are small data files stored on the hard drive device of your computer or mobile device by a website. We may use both sessions cookies (which expire once you close your web browser) and persistent cookies (which may stay on your computer or mobile devise until you delete them) to provide you a more personal and interactive experience on our Website. In addition, we may use analytic cookies to collect information about traffic to our Website and how users use our Website. This information does not identify any individual visitor, but we may use this information to help us operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our site. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us when you fill out the Contact Us form or to respond to your questions or comments.
To fulfill the purposes for which you provided the data or that were described when it was collected.
To ensure that we present our Website content in the most effective manner for you and for your computer.
To administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
To protect our Website, employees, or operations.

We will keep your personal data for as long as it remains necessary for the process purpose(s) for which information was collected, or as required by applicable law.

We may use non-personal data for any business purpose. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Your Rights In Connection With Your Personal Data

When you access and fill out the Contact Us form, under certain circumstances, by law you have the right to:

Request information and access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data.
Request the restriction of processing of your personal data.
Right to withdraw consent.
Request the transfer of your personal data to another party.
Right to lodge a complaint.

Disclosure of Your Information

We may share your personal data with:

Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
Your consent.

We may also disclose your personal data to third parties:

Where the disclosure is necessary for compliance of a legal obligation or where required by government agencies mandated under law to procure such disclosure.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.

Consent to Personal Data Transfer

We are based in the United States of America. We may process, store, and transfer the personal data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own.

By submitting your personal data or engaging with our Website, you consent to this transfer, storing, or processing.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. You should view this Privacy Policy often to stay informed of changes that may affect you. We expressly reserve the right to update this Privacy Policy periodically and without prior notice to you to reflect changes in those policies and practices.

Supplemental Privacy Statements

Depending on the specific interactions you have with us — such as when you apply for a job or work for us — we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do so, those different or supplemental privacy statements apply to those specific interactions.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Neovia Logistics Services, LLC
8840 Cypress Waters Blvd.
Suite 140
Dallas, TX 75019
Attn: Privacy
[email protected]